FAQ

FAQ

Not sure what to expect from our Rockhampton cleaning service? Got a question about the products we use? At Sadie's Cleaning Services, we understand that you may have concerns when it comes to having someone clean your home. Which is why we have compiled some of the questions we're most frequently asked to help you decide whether we are right for you. Ready to get started? Contact our team to get a quote for any cleaning job in the Rockhampton area, including Emu Park and Yeppoon. 

  • Will I need to provide the equipment for you to clean?

    No. We bring all the environmentally friendly chemicals and equipment ourselves. We have more than 30 years' experience and understand what products work best in most situations. If you have any concerns over allergies or skin sensitivities, don't hesitate to ask us about the products we use before booking the appointment.

  • Do your cleans have a guarantee?

    All of our mould removal cleans come with a 3-month guarantee. We also provide a guarantee when we do bond cleans, however terms and conditions apply.

  • How do your quotes work?

    All of our jobs are priced depending on the services you request and the size of your property. It is difficult to give accurate prices over the phone as we can’t tell the extent of the work needed accurately without seeing it in person. Contact us today to get started on your quote.

  • Do I need to be at home for the clean?

    Not always. It comes down to what you’re comfortable with. With an end-of-lease bond clean, we recommend no one being home to ensure the best results, but we’re more than happy to work around what you’re comfortable with. All of our cleaners have been police-checked and cleared, giving you complete peace of mind if you are at work while our cleaners get busy removing dirt, mould and grime from around your home or office.

  • Do you provide exterior cleaning services as well?

    Of course! We offer complete house exterior cleaning services, including windows, solar panels and high-pressure cleaning of driveways.

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